Privacy policy

Data Privacy Notice

July 2020

We (meaning the specific company identified as being the operator of the website that directed you to this Privacy Notice) believe that protecting the security and privacy of your personal data is important. This Privacy Notice explains how we collect, store, use, disclose and transfer (hereinafter “process”) your personal data. The personal data that we collect about you depends on the context of your interactions with us, the products. services and features that you use, your location, and applicable law.

Categories of personal data processed, purpose of the processing

When visiting our websites or using our applications, or online services (each an “Online Offering”), we process information which you have actively and voluntarily provided about yourself, or which has been generated by us in connection with your use of the Online Offerings, and includes the following categories of personal data:

We process your personal data for the following purposes:

Online Offerings provided by your organization

Our Online Offerings may be provided to you for your use by the organization to which you belong, such as our enterprise customers. If your organization provides you with access to an Online Offering, our processing of personal data provided by or collected from you or your organization in connection with the Online Offering’s content is performed under the direction of your organization and is subject to a data processing agreement between your organization and us. In such instance, your organization is responsible for any personal data contained in such content and you should direct any questions about how personal data contained in such content is used to your organization.

Links to other websites

This Privacy Notice applies only to Online Offerings that link to this Privacy Notice and not to other websites or applications of our affiliates that have their own Privacy Notice or which are operated by third parties. This Privacy Notice also does not apply in situations where we only process information on behalf of our Business Partners, e.g., when we act as a web hosting or cloud provider. We may provide links to other websites and applications which we believe may be of interest to you. We are not responsible for the privacy practices of such other websites or applications.

Categories of personal data processed and purpose of the processing

In the context of the business relationship with us, we may process the following categories of personal data of consumers and contact persons at (prospective) customers, suppliers, vendors and partners (each a “Business Partner”):

We may process the personal data for the following purposes:

Where and as permitted under applicable law, we may process your contact information for direct marketing purposes (e.g. trade show invitations, newsletters with further information and offers concerning our products and services) and to carry out customer satisfactions surveys, in each case also by e-mail. You may object to the processing of your contact data for these purposes at any time by writing to or by using the opt-out mechanism provided in the respective communication you received.

We may transfer your personal data to:

Personal data published by you on Online Offerings (such as chat rooms or forums) may be globally accessible to other registered user of the respective Online Offering.

Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary (i) for the purposes for which they were collected or otherwise processed, or (ii) to comply with legal obligations (such as retention obligations under tax or commercial laws).

The data protection laws in the jurisdiction in which you reside may entitle you to specific rights in relation to your personal data.

In particular, and subject to the legal requirements, you may be entitled to

7. Security

To protect your personal data against accidental or unlawful destruction, loss, use, or alteration and against unauthorized disclosure or access, we use adequate physical, technical and organizational security measures.

Our Data Privacy Organization provides support with any data privacy related questions, comments, concerns or complaints or in case you wish to exercise any of your data privacy related rights. The Data Privacy Organization may be contacted at:

The Data Privacy Organization will always use reasonable efforts to address and settle any requests or complaints you bring to its attention. Besides contacting the Data Privacy Organization, you always have the right to approach the competent data protection authority with your request or complaint.

This section applies and provides you with further information if your personal data is processed by one of our companies located in the European Economic Area.

Data Controller

The specific company identified on this page as being the operator of this website is the data controller in the meaning of the General Data Protection Regulation for the processing activities described in this Privacy Notice.

In the course of our business relationship with you, we may share Business Partner contact information with affiliated Siemens companies. We and these Siemens companies are jointly responsible for the proper protection of your personal data (Art. 26 General Data Protection Regulation). To allow you to effectively exercise your data subject rights in the context of this joint controllership, we entered into an agreement with these Siemens companies granting you the right to centrally exercise your data subject rights under section 6 of this Privacy Notice against Siemens Aktiengesellschaft, Germany.

To exercise your rights, you may reach out to:

Legal basis of the processing

The General Data Protection Regulation requires us to provide you with information on the legal basis of the processing of your personal data.

The legal basis for our processing data about you is that such processing is necessary for the purposes of

In some cases, we may ask if you consent to the relevant use of your personal data. In such cases, the legal basis for us processing that data about you may (in addition or instead) be that you have consented (Article 6 (1) (a) General Data Protection Regulation) (“Consent”).

Processing of personal data in the context of Online Offerings - Purpose and Legal Basis

To provide the Online Offering’s services and functions which includes creating and administering your online account, updating, securing, and troubleshooting, providing support, as well as improving and developing our Online Offerings

To bill your use of the Online Offering

To verify your identity

To answer and fulfill your requests or instructions

To process your order or to provide you with access to specific information or offers

To send you marketing information or to contact you in the context of customer satisfaction surveys as further explained in Section 3

As reasonably necessary to enforce the Online Offering’s terms, to establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on our information technology systems

Processing of personal data related to your business relationship with us - Purpose and Legal Basis

Communicating with Business Partners about our products, services and projects, e.g. by responding to inquiries or requests or providing you with technical information about purchased products

Planning, performing and managing the (contractual) relationship with Business Partners; e.g. by performing transactions and orders of products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing support services;

Administrating and performing market analysis, sweepstakes, contests, or other customer activities or events;

Conducting customer satisfaction surveys and direct marketing activities as further explained in Section 3;

Maintaining and protecting the security of our products, services and websites, preventing and detecting security threats, fraud or other criminal or malicious activities;

Ensuring compliance with legal obligations (such as record keeping obligations), export control and customs, Business Partner compliance screening obligations (to prevent white-collar or money laundering crimes), and our policies or industry standards; and

Solving disputes, enforce our contractual agreements and to establish, exercise or defend legal claims.

International data transfers

In the event that we transfer your personal data outside the European Economic Area, we ensure that your data is protected in a manner which is consistent with the General Data Protection Regulation. Therefore, and if required by applicable law, we take the following measures:

Your competent data protection authority

In case of data privacy related concerns and requests, we encourage you to contact our Data Privacy Organization at Besides contacting the Data Privacy Organization, you always have the right to approach the competent data protection authority with your request or complaint.

A list and contact details of local data protection authorities is available here.

If you are a U.S. resident, then please take note of the following:

Do Not Track

At this time our Online Offerings do not recognize or respond to “Do Not Track” browser signals. For more information on “Do Not Track”, please visit your browser’s support page.

Usage by Children

This Online Offering is not directed to children under the age of thirteen. We will not knowingly collect personal data from children under the age of thirteen without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent, pursuant to local law and regulations or to protect a child.

State Rights

Depending on the US state in which you reside, you may have special rights with respect to your personal data. For information regarding any of those rights, please click here.

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